The CDC LoanApp Administrator can create Admin and Processor Users

Step-by-step guide

Follow these steps to set up users. NOTE – You must have an administrator account to do this.

  1. Login to your LoanApp website (i.e. –
  2. If the Administration page is not displayed, click on ADMIN at the top of your screen.


To ADD a User:

  1. Click ADD USERCapture
  2. Enter Email Address
  3. Enter First Name
  4. Enter Last Name
  5. Enter Password
  6. If administrator check the box
  7. Click UPDATE

To MODIFY a User:

  1. Find user in list
  2. Click EDIT
  3. Make any necessary changes to the item
  4. Click UPDATE

To DELETE a User:

  1. Find user in list
  2. Click DELETE

To RESET password:

  1. Find User in list
  2. Click EDIT
  3. Enter a new password
  4. Click UPDATE
    • Individual users can always reset their own password by clicking on the forgot password link when logging into the site.


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